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FAQ

Is this the best clothing store in the world!

Yes!

What quality is the clothing?

Most of our clothes are made with high-quality, 100% spun polyester that delivers the look and feel of organic cotton without ever cracking, peeling, flaking or loosing it's shape. It stays wrinkle free and soft to the hand forever, able to withstand summer festivals, late nights and world domination with style and grace.

Do you ship internationally?

Yes! We ship worldwide free of charge when spending over $100!
We do also have a paid express option, please see "postage" tab at the bottom of the page.

Why isn't my tracking number working?

As the tracking number is generated through here it can sometimes take a few days to dispatch from our warehouse so the tracking number we give you might not work right away, please allow up to 5 days for your tracking to register online, however it can sometimes take up to 10 days. Β 

Often, tracking numbers will only function on domestic orders, as foreign postal systems will not update the location of the package in our carriers systems, until the package have been delivered. If your order is international and your tracking is not working International shipping usually take 2-4 weeks, quicker with express shipping, so you can estimate that it will take about that long from the time your package ships until you will receive it.

If you order is domestic and the tracking number doesn't work, please let us know so we can make sure that your items were properly shipped

My item has not arrived, what should I do?

We have a delivery guarantee, and for items lost in the post it is our company policy to offer a refund or replacement.

If your item has been lost in the post please allow a reasonable amount of time before contacting us, as your item may just be delayed in the post, not lost. USPS do not consider an item lost until 4 weeks have passed with no delivery. So please allow at leave 4 weeks to pass before contacting us.

What if I am not happy with the quality of material used?

To ensure that the image is as HD and high quality as possible we have to print on polyester, as it would not be possible to print 3D designs on cotton. Often during the manufacturing/printing process the polyester can generate some static, and have a 'clingy' feel to it. However one you have washed it just once in the washing machine it will go back to a 'normal' feeling, and will have the feeling a texture similar to cotton.

What is your return/exchange policy?

We stand behind the quality of our products and guarantee our workmanship 100%. Any defects or errors on our part will be replaced at no charge. Returns must be made within 14 days of receiving product. At the time you place an order, you will be asked to confirm all the details regarding the item's size, design, spelling, etc. Therefore, we do not accept returns or exchanges for your selection of incorrect items, sizes, designs, etc. If you have any questions about placing an order, please contact us so we can make sure you are satisfied prior to purchasing.


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