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Return Policy



Returns & Exchanges - STEP 1 

Approval Process - STEP 2

To make a return simply fill out RETURN FORM HERE and fill out:

1. Your order #
2. Your e-mail

You can return any item within 30 days of purchase if the item is unused with the original tags still attached; and in the original packaging which must be in the original condition. 

Print out the provided label and stick it on the package. 
Then drop it off at your Post Office or delivery service and you're done!

Any returns made to us is paid for by the buyer. Please be sure to retain your tracking information. Urban Street Zone is not responsible for lost packages during return shipment.

Once your returned item is received and inspected, you will be notified by email that we have received your returned item. We will also notify you the progress of your refund or exchange with shipping label.

Upon approval, a refund or exchange will be processed and credit will automatically applied back to your original credit card within 5 business days.

FREE Worldwide Shipping

When you purchase anything from our store we offer free international express shipping for orders over $99.95.

Shipping progress: A majority of our items are sent via express shipping and take approximately 1-2 weeks to reach you, however a few items may take longer. Any delays are due to oversea warehousing and can take up to 3-4 weeks depending on logistics and location the item is being delivered.

You can track your items here.


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